WEBSITE TERMS OF USE

Last updated: 11 November 2026

These Website Terms of Use apply to the website at getsuited.au operated by SUITED PTY LTD (ABN 68 700 061 552, ACN 700 061 552) (Suited, we, us or our).

1. Accepting these terms

By accessing or using this website, you agree to these terms. If you place a rental order, the Rental Terms and Conditions also apply. Our Privacy Policy explains how we handle personal information.

2. Website information

We try to keep product descriptions, images, pricing, availability and other website information accurate. Colours and appearance may vary between screens and photography. Temporary or sample content must be replaced before launch.

3. Eligibility and customer information

You must provide accurate, current and complete information when placing an order, creating an account, booking a fitting or contacting us. You are responsible for maintaining the confidentiality of your account details and for activity conducted through your account.

Guest checkout may be available. Creating an account is optional unless a particular service requires one.

4. Prices, GST and payment

Unless stated otherwise, prices are in Australian dollars and include GST. The total price, including applicable delivery charges and other disclosed fees, will be shown before an order is placed.

Delivery is available across Victoria only. Standard shipping is $20 per order and Express shipping is $25 per order, including GST. Choose your shipping option at checkout. Greenvale collection is free by appointment.

Payments may be processed by Stripe and supported payment methods such as Visa, Mastercard, American Express, Apple Pay and Google Pay. Payment-method availability may depend on your device, browser and payment provider.

5. Orders and availability

Submitting an order is an offer to rent products from us. We may accept or decline an order, including where a product is unavailable, information is incorrect, payment is not authorised or we reasonably suspect fraud or misuse. If we cannot fulfil an accepted order, we will contact you and provide the remedy required by law.

Product sizes and availability may be confirmed after checkout. Additional requests, including shoes or other items, are subject to separate confirmation and pricing and are not guaranteed merely because they are requested.

6. Rental services

All rental orders are governed by the Rental Terms and Conditions, including rules about the seven-day rental period, sizing, delivery or collection, returns, cancellations, late returns, damage and unreturned items. If a customer-friendly guide conflicts with the Rental Terms, the Rental Terms prevail to the extent permitted by law.

7. Fittings and appointments

Fittings are by appointment at Greenvale. Appointment availability, duration and booking rules are shown on the Book a Fitting page. Customers who need to cancel or reschedule should contact Suited using the published phone number.

8. Acceptable use

You must not misuse the website, interfere with its operation, attempt unauthorised access, upload malicious code, use automated extraction tools without permission, impersonate another person, submit false information, infringe intellectual property rights or use the website for unlawful conduct.

9. Intellectual property

The website design, branding, text, photographs, graphics and other content are owned by or licensed to Suited and are protected by intellectual property laws. You may use the website for personal, non-commercial purposes. You must not reproduce, modify, distribute or commercially exploit our content without written permission.

10. Third-party services and links

The website may use or link to third-party services, including payment, booking, hosting, analytics, advertising and delivery providers. Their services may be governed by their own terms and privacy policies. We are not responsible for third-party websites that we do not control.

11. Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or another law that cannot lawfully be excluded, restricted or modified.

To the maximum extent permitted by law, our liability for a failure to comply with a consumer guarantee may be limited to a remedy permitted by the Australian Consumer Law. This limitation does not apply where it would be unlawful or unreasonable to do so.

12. Website availability

We do not promise that the website will always be available, uninterrupted or error-free. We may maintain, update, suspend or change the website where reasonably necessary.

13. Changes to these terms

We may update these terms from time to time. The updated version will apply from the date shown on this page. The terms accepted for a completed order will continue to govern that order unless the law requires otherwise.

14. Governing law

These terms are governed by the laws of Victoria, Australia. The parties submit to the courts of Victoria and courts entitled to hear appeals from them, subject to any rights that cannot be excluded.

15. Contact

SUITED PTY LTD
ABN 68 700 061 552
Greenvale, Victoria
Phone: 0414 035 565
Email: hello@getsuited.au (pending mailbox confirmation)